Privacy Policy
Your privacy is important to us. Learn how we protect your information.
Last Updated: December 2024
Welcome to CostaCruisesIndia.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a booking.
Information We Collect
Personal Information
- •Full name
- •Email address
- •Phone number
- •Passport details
- •Visa details (if required for booking)
- •Date of birth
- •Billing information
- •Any other information required for completing your cruise reservation
Website Usage Data
- •IP address
- •Browser type
- •Device information
- •Pages viewed
- •Time spent on the website
- •Clicks and interactions for improving user experience
Cookies
- •Enhance website performance
- •Remember your preferences
- •Improve navigation and personalization
- •Measure website traffic and analytics
You may disable cookies through your browser settings, but some features may not function correctly.
How We Use Your Information
- •Process bookings and reservations
- •Provide booking confirmations, invoices, and travel-related updates
- •Respond to enquiries or customer support requests
- •Improve website experience and services
- •Send important updates about itineraries, changes, or requirements
- •Ensure compliance with legal, regulatory, and cruise line requirements
We do not sell or rent your personal information to third parties.
Sharing of Information
Cruise Line Partners
- •To complete your booking, your data may be shared with Costa Cruises and authorized partners involved in your travel arrangements.
Payment Gateways
- •For secure transaction processing.
Government or Immigration Authorities
- •Only when required for travel documentation, visas, or compliance.
Internal Support Teams
- •Customer service, operations, and backend teams who process your reservations.
Data Security
- •Secure servers and encrypted data transfer
- •Limited access for authorized personnel only
- •Regular audits and security checks
While we follow industry standards, no online platform can guarantee 100% security.
Data Retention
- •Complete your booking
- •Provide after-sales support
- •Meet legal and audit requirements
You may request deletion of your stored data where applicable.
Your Rights
- •Access your personal data
- •Update or correct your information
- •Request deletion of your data
- •Withdraw consent for marketing messages
- •Request a copy of your stored information
Such requests can be made through our support team.
Third-Party Links
- •Our website may contain links to external websites.
- •We are not responsible for the privacy practices or content of these third-party sites.
Marketing Communication
- •Booking updates
- •Reminders
- •Offers and promotions
- •Itinerary or sailing changes
You can unsubscribe at any time through email or WhatsApp.
Children's Privacy
- •We do not knowingly collect personal information from children under 18 without parental or guardian consent.
Updates to This Policy
- •We may update this Privacy Policy periodically.
- •The latest version will always be available on this page.
- •Continued use of the website constitutes acceptance of the updated policy.
Contact Us
- •For any questions or requests related to your privacy, please contact:
- •Email: support@costacruisesindia.com
- •Website chat / WhatsApp support
Questions About Privacy?
Our team is ready to help with any privacy-related concerns
